Task 5: Design Confusion

With this task I had to find a confusing designed object or product were the user has misunderstood the designer's intent, resulting in erroneous usage. I have focused on the communication and interaction of the product with the user and then viewing the problems of the product.

I have found that the Microsoft Office Outlook Container was confusing as to how and where to open the container due to the misleading features.

This poster presents the before and after anaylsis of the product.